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AI Search & Visibility Insights
A collection of articles exploring how AI-powered search systems like ChatGPT, Gemini, and Google AI Overviews decide which brands to mention, cite, and recommend.
These posts explain AI Search Optimisation, entity-based visibility, and content structure, helping businesses move beyond rankings and become trusted sources in AI-generated answers.


Why Traditional SEO Still Matters (But Works Differently Now)
Technical SEO remains relevant. The fundamentals haven’t disappeared, there is still a need for search engines and AI to crawl your content efficiently. Without this, no other form of optimisation can work. SEO is not dead, it's just evolved and for many businesses, the results don’t reflect the effort anymore. What has changed is not the importance of technical SEO, but what it actually does. It no longer plays a direct role in making your content visible. Instead, it deter

Elaine Subritzky
Apr 2112 min read


What does “Visibility” Mean in AI Search (Why Traffic Is No Longer the Metric)
Visibility in search used to be simple: if you ranked highly, you were seen. We’ve broken down how that ranking model works in detail here. That model still exists, but it is no longer the one shaping most decisions. Today, people are increasingly starting their search journey inside AI systems, where they receive a generated answer instead of choosing between a list of results. That answer is built by selecting and combining information from multiple sources. This creates a

Elaine Subritzky
Apr 1610 min read


How ranking works in traditional search
How ranking works in traditional search Ranking orders pages, not answers Traditional search engines are built to assess and organise information into the best possible options for a given query. When a user searches, the system retrieves a set of web pages and orders them based on relevance and authority. The outcome is a ranked list… first, second, third, and so on. It is designed to present options, not conclusions. Ranking does not determine what information or brand is u

Elaine Subritzky
Apr 17 min read


What “AI Mentions” Actually Are (and Why Rankings Alone Don’t Create Them)
What Are AI Mentions? AI mentions are instances where AI systems like ChatGPT, Gemini, Perplexity, or Google AI Overviews reference a brand, business, product, or person inside a generated answer. At AI Optimisation, AI mentions are treated as a visibility signal because they show that an AI system has selected an entity for inclusion inside the answer itself, not just ranked a webpage in search results. For years, visibility in search meant one thing: ranking on page one of

Elaine Subritzky
Jan 3013 min read


How AI Systems Decide Which Brands to Mention (and Which They Ignore)
AI search is changing how customers discover brands. But most businesses still don’t understand how AI decides who gets mentioned. People used to search, scan blue links, and click. Now they ask ChatGPT, Gemini, Perplexity, or Google’s AI Overviews.And AI responds with complete answers, often naming specific brands. Some brands appear repeatedly. Others never show up at all. This isn’t random. And it isn’t about who posts the most content. AI systems generate answers by predi

Elaine Subritzky
Jan 218 min read


How AI Ranks Your Business and How to Get Mentioned in AI Search
You've been doing the work. Publishing content. Updating your website. Maybe even seeing decent rankings in Google. But something's changed. Traffic isn't converting the way it used to. Or worse, traffic is dropping and you're not entirely sure why. Here's what's happening: people are still searching, they're just not clicking through to websites the way they used to. Instead, they're getting answers directly from AI. Tools like ChatGPT, Google's AI Overviews, and Bing Copilo

Elaine Subritzky
Jan 1312 min read


How to Structure Blog Content So AI Systems Can Understand and Reuse It
Blog content supports AI search visibility when it is structured clearly enough for AI systems to understand, extract and reuse. A strong blog post does more than rank in search results, it answers a clear question, explains the topic directly, and connects that answer back to your business expertise. For years, blog optimisation was mostly about helping a page rank in Google. That still matters, but it is no longer the full picture. AI search systems, answer engines and AI-g

Elaine Subritzky
Dec 5, 20256 min read


How Are Google AI and ChatGPT Changing Search Behaviour in 2025?
Search behaviour has shifted dramatically in 2025, with over 50% of Google searches triggering AI Overviews and 66% of young adults using ChatGPT as a search tool. The takeaway? Your business needs to optimise for both to stay visible. Search Is Changing Faster Than Ever If you’ve been following our blog, you’ll know we’ve talked a lot about how AI search works and why it matters for businesses. But now, we have the numbers and they show we’re already living in a generative-A

Elaine Subritzky
Sep 14, 20252 min read


Google AI Mode in NZ: How a Local Mechanic (and Any Business) Can Optimise for AI Search
Google has rolled out AI Mode in New Zealand, and it’s changing how people search online. Instead of scrolling through ten blue links, users now see AI-generated answers directly in the search results. For local businesses, whether you’re a mechanic in Auckland, a café in Wellington, or a law firm in Christchurch this means traditional SEO isn’t enough. To stay visible, you need to adopt Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO). What is Google

Elaine Subritzky
Sep 2, 20253 min read


GEO vs SEO vs AEO: What’s the Difference?
Search is changing. For years, businesses have focused on getting found in Google. That has usually meant investing in SEO, improving website content, working on technical performance, building authority and making sure the business appears when people search for its products or services. This still matters but people are no longer only searching by typing a few words into Google and scrolling through a list of links. They are asking ChatGPT, Gemini, Perplexity, Microsoft Co

Elaine Subritzky
Aug 26, 20259 min read


What Is AI Search (and Why Is It Different from Traditional SEO)?
Next Step: How NZ Businesses Can Optimise for AI-Driven Search? In a previous blog, we looked at how AI tools like ChatGPT and Bing Copilot are changing the way people search and what that means for your business. This follow-up dives into what you can actually do right now to make your website and content visible in AI-native search, especially if you're a New Zealand-based business. Because while Google still matters, being AI-search ready gives you a first-mover advantage

Elaine Subritzky
Jul 28, 20253 min read
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